- Customers can design using the form provided on the website.
- All orders are subject to acceptance and availability. The company reserves the right to refuse any order.
- Designs displayed on the website are digital representations generated from AI direct to you. Printed design colors or sizes may slightly differ.
- Payment methods are Cash on Delivery, Instapay or Vodafone Cash.
- The customer agrees to pay the total amount for the product(s) ordered, including any additional fees for shipping and handling.
- The company will deliver the product to the address specified by the customer.
- Delivery times are estimated to be 2-6 business-day operations.
- Shipping is available in Egypt and worldwide through Redbubble global online marketplace.
- The company is not responsible for delays caused by external factors.
- It is within your right as a customer to replace a product you ordered within 14 days of receiving the product if the product is defective due to manufacturing.
- Customized pieces with user errors, consumables, hygiene items, or incomplete packages aren’t eligible for returns.
- If the product is returned most probably you will receive the refund will returning the product, however in some cases you could receive the refund in 3-7 working days
- We apologize - you must bear the first shipping costs, which are nonrefundable.
- Return request is made outside the specified time frame, of 14 days from delivery.
- The product is used, damaged, or is not in the same condition as you or your customer received it.
- Any consumable item which has been used or installed.
- Any wrong sizing, colors or models you choose while ordering.
- Anything missing from the package you’ve received including Price Tags, Labels, Original Packing, Freebies & Accessories.
- Fragile items, hygiene-related items.
- All content, designs, and images created on the website are the property of the company. The company can use or distribute these designs without the customer's permission.
- Product mockups are from printleteg.
- The company reserves the right to update or change these terms and conditions at any time. Any changes will be posted on this page, and it is the customer’s responsibility to review the terms and conditions regularly.
